Privacy Policy

Effective Date: 4 August,2025
Royal Park Hotel @ UNITEN Sdn. Bhd.

 

Royal Park Hotel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website royalparkhotel.com.my, use our services, or interact with us online.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a booking, submit a form, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Address

  • NRIC/Passport Number (if required for check-in)

  • Payment Details (via secure third-party processors)

b. Non-Personal Information

We may also collect non-identifying data, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of access

  • Device type

2. How We Use Your Information

We use the collected information to:

  • Process reservations and payments

  • Provide customer service

  • Send booking confirmations or marketing emails (only if opted-in)

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Trusted third-party service providers (e.g., booking engines, payment gateways)

  • Legal or regulatory bodies if required by law

  • Our internal departments (e.g., front office, sales team) for reservation and customer service purposes

4. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please read their policies before providing any information.

5. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of our website constitutes your agreement to the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Royal Park Hotel @ UNITEN Sdn. Bhd.
Kampus Putrajaya ,
Universiti Tenaga Nasional,
KM7, Jalan Kajang – Puchong, 43000, Kajang, Selangor
📧 Email: info@royalparkhotel.com.my
📞 Phone: 012-810 2339

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